Refund & Return Policy

LabelsOnline.com Easy Refund & Return Policy

Plain and simple, we want Happy Customers! If you're not 100% satisfied with your order please go through our Easy Returns process listed below or call us at 1-866-575-9001 so we can assist you with your return.

1. For all returns for credit, LabelsOnline.com must receive all merchandise within 60 days of purchase. Merchandise returned after 60 days from the date of original invoice will be treated as a return for repair or exchange. This may affect the credit you receive.

2. Please send returns double boxed (please package your product inside of another box) with prepaid freight and please include a copy of the invoice.

3. Please ship merchandise in it's original packaging and in it's original condition. Please include all parts, accessories and/or manuals.

4. Merchandise returned which is tested functional, in good condition and without defect will be refunded.

5. Shipping costs may not be reimbursed.

To qualify for return, the following conditions must be met:

• All returns for credit must have a RMA# from www.labelsonline.com to send merchandise back within 30 days of purchase. Items cannot be returned unless wineshippingboxes.com ordered the incorrect product. If incorrect items were shipped the following process for return must be followed: Items must be returned in their original box.
• All packages must be sent to LabelsOnline.com double-boxed via prepaid freight with a copy of the invoice.
• All merchandise must be received in its original packaging in a re-saleable condition and include all parts, accessories, and/or manuals.
• Merchandise returned that is tested functional and without defect will be subject to a processing fee of 10% of the product price.
• Shipping costs will not be reimbursed.
• No partially used merchandise will be accepted back at LabelsOnline.com.
• All claims of defects or shortages must be made within 15 days of receipt of goods.